Cancellation Policy

# Career Elevation™ Booking Policy Thank you for choosing Career Elevation™. Every coaching session is personalized to help you prepare with confidence and move forward with purpose. Please review the following booking policies before scheduling your appointment. ## Appointment Confirmation All appointments must be booked through the online scheduling system. A confirmation email will be sent once your appointment is successfully scheduled. ## Payment Payment is required at the time of booking unless otherwise noted. ## Rescheduling Appointments may be rescheduled up to **24 hours before** your scheduled session without penalty. ## Cancellations Appointments canceled with less than **24 hours' notice** are non-refundable but may be rescheduled one time at MsKnowledge's discretion. ## No-Shows If you miss your scheduled appointment without prior notice, your session will be considered forfeited and is not eligible for a refund. ## Virtual Sessions All Career Elevation™ coaching sessions are conducted virtually unless otherwise arranged. ## Availability Regular appointment hours: **Monday – Thursday:** 8:00 AM – 8:00 PM (Central Time) **Friday:** 8:00 AM – 12:00 PM (Central Time) Weekend appointments are available upon request and include a **$50 weekend convenience surcharge**. ## Session Preparation Please arrive on time and prepared with any documents, questions, or materials relevant to your session. For résumé reviews, upload your current résumé before your appointment whenever possible. ## Results Career Elevation™ provides professional coaching, guidance, and practical strategies designed to strengthen your career development. While every effort is made to help clients achieve their goals, employment offers, promotions, or salary increases cannot be guaranteed. Thank you for investing in your professional growth. **Andrea "MsKnowledge" Gatson** Career Elevation™ *Build the Career You Deserve. Prepare With Confidence.*