• RETURN & REFUND POLICY

• At MsKnowledge Luxury Collection, every product is carefully prepared and packaged with intention. Due to the personal nature of our products, all sales are final.

  BODY OILS, PERFUME OILS & HAIR OILS

  For health, hygiene, and safety reasons, we do not accept returns, exchanges, or refunds on opened or used products.

  If your order arrives damaged, incorrect, or defective, please contact us within 5 days of delivery at contact.msknowledgeofficial@gmail.com. Please include your order number and photos of the issue so we can review and assist you.

• BOOKS

  Books may not be returned or exchanged unless they arrive damaged or you receive the wrong item.

  SIGNED COPIES

  All signed book sales are final and cannot be returned, exchanged, or refunded.

  LOST OR DELAYED SHIPMENTS

  Once an order has been transferred to the shipping carrier, MsKnowledge Luxury Collection is not responsible for carrier delays, lost packages, or delivery issues. Customers should contact the shipping carrier directly regarding delivery concerns.

  QUESTIONS

  For questions regarding your order, please contact:

  contact.msknowledgeofficial@gmail.com

  Thank you for supporting MsKnowledge Luxury Collection.We appreciate your trust and support.

SHIPPING POLICY

MsKnowledge Luxury Collection currently ships within the United States.

PROCESSING TIME

Orders are typically processed within 2–5 business days. During product launches, events, holidays, or high-volume periods, processing times may be extended.

SHIPPING RATES

Flat Rate Shipping: $4.95

Shipping costs are calculated and displayed at checkout before payment is completed.

BOOKS

Books are carefully packaged to protect against damage during transit. Signed copies may require additional processing time.

BODY OILS, PERFUME OILS & HAIR OILS

All oils are securely packaged to prevent leaks or damage during shipment. Customers are encouraged to inspect packages upon arrival.

TRACKING

Once your order ships, you will receive a confirmation email with tracking information.

DELIVERY TIMES

Delivery times vary based on destination and shipping carrier. Most orders arrive within 3–7 business days after shipment.

QUESTIONS

For shipping questions, please contact:

contact.msknowledgeofficial@gmail.com

Thank you for supporting MsKnowledge Luxury Collection.